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How do I add a beneficiary?

You can add a beneficiary through either the Clarity by Investec app or the web version of Clarity by Investec.

Mobile App

  • Select “More” from the navigation bar in the bottom-right corner.

  • Select “Beneficiaries”.

  • Select “Add Beneficiary”.

  • Follow the on-screen instructions to capture your beneficiary banking details.

Website

  • Select “Beneficiaries” from the navigation bar on the left-hand side of the screen.

  • Select “Add Beneficiary”.

  • Follow the on-screen instructions to capture your beneficiary banking details.

You can also add a beneficiary from your wallet.

  • Select “Wallets”.

  • Select “Send”.

  • Click on the “Select Beneficiary” field to view your existing beneficiaries.

  • Choose “Add Beneficiary”, which appears as the first option in the list.

  • Follow the on-screen instructions to capture your banking details.

Important: The beneficiary account must be an external bank account held in your own name. For security and regulatory reasons, withdrawals can only be made to a bank account that belongs to the same person as the Clarity by Investec account holder.

Once added, the beneficiary’s bank account details will be verified through a bank account verification system to confirm that the account is held in your name. The beneficiary must be successfully verified before withdrawals can be made to that account.

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