There are two ways to update your password, depending on whether you can log in to Clarity by Investec.
Forgot Password: Use this option if you cannot remember your password or are unable to sign in.
Go to the Clarity by Investec login page.
Select “Forgot Password”.
Enter the email address associated with your Clarity by Investec profile
Follow the on-screen instructions to verify your identity and set a new password.
Important: You must use the same email address that is linked to your Clarity by Investec profile to successfully reset your password.
Change Password: Use this option if you are already signed in and would like to update your password.
Sign in to your Clarity by Investec profile.
Select your profile icon in the top-right corner.
Select “My profile”.
Select “Security”
Select “Reset Password”.
Follow the on-screen instructions to create and confirm your new password.